A STONE DISPLAY SOLUTION EXPERT !
FAQs
PURCHASING FROM US
What stone display products do you specialize in?
We specialize in stone display racks, tile display stands ,stone sample boxes, stone sample books, and showroom design solutions tailored for the stone and tile industry.
Do you offer international shipping?
Yes, we ship worldwide and work with reliable logistics partners to ensure timely and safe delivery.
Can I customize the display products with my company’s logo?
Absolutely, we offer full OEM services to customize displays with your logo and specifications.
How long does it take to receive my order?
Production time typically ranges from 15-30 days, depending on the order size. Shipping times vary based on your location.
What payment options are available for international orders?
We accept T/T, LC, making international transactions convenient and secure.
What should I do if my products arrive damaged?
Please contact our staff within 48 hours of delivery. We will investigate the issue and arrange for a replacement or refund as needed to ensure your satisfaction.
How do you handle product quality issues?
If you encounter any quality issues, please reach out to our support team within one year of purchase. We will assess the problem and offer solutions, including replacements or repairs if necessary.
How can I track my order once it’s shipped?
Once your order has shipped, we will provide you with a tracking number via email, allowing you to monitor the delivery status in real-time and stay updated on its progress.
Is after-sales support available for international customers?
Yes, we offer 24/7 global support for our international customers. Our team is ready to address any inquiries or concerns promptly, ensuring you receive assistance whenever you need it.
Do you offer installation guidance?
Yes, each product comes with detailed installation instructions. Additionally, our support team is available for remote assistance if you have any questions during the setup process.
Which stone display stand is best for heavy materials?
We recommend our heavy-duty display racks, specifically designed to hold large and heavy stone samples securely.
Can your sample boxes be customized for different stone sizes?
Yes, our sample boxes are fully customizable to accommodate various stone sizes and designs.
Are your display stands easy to transport?
Yes, most of our display racks are designed for easy assembly and portability, ideal for trade shows and exhibitions.
Do you offer eco-friendly options for your display materials?
Yes, we offer eco-friendly materials and packaging for customers looking for sustainable display solutions.
How can I choose the right display products for my showroom?
Our experienced team can provide personalized recommendations based on your product range and showroom layout.
Can I customize my tile display stand?
Yes! KYdisplay offer customization options for tile display stands. You can request features such as specific dimensions, branding or logo incorporation, and color choices to match your showroom design.
Are tile display stands easy to assemble?
Most tile display stands are designed for easy assembly and come with clear instructions. Some stands may require basic tools for setup, while others feature a simple snap-together design.
What materials are tile display stands made from?
Tile display stands can be made from a variety of materials, including metal, wood, and acrylic. High-quality metal stands are commonly used for their durability and sleek appearance, while wooden stands can add a classic touch to any showroom.
Can tile display stands be used for other products?
Yes, tile display stands can be versatile and used for displaying other products such as stone samples, ceramics, or other types of flooring materials. Just ensure that the stands are appropriate for the weight and size of the items being displayed.
